FAQs

Verifying SMS Lite Operation

This provides technical assistance for troubleshooting issues with the QTech SMS Lite. Step 1 – Remove the top cover of the unitPower down the device. The top cover is held in place using dimpled locators. The cover is “sprung” open by gently prising the lid corners up. A flat bladed screwdriver can be used to

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The test message works but messages sent to the master phone number (phone 1) are not received

This usually means the master phone number has been programmed with an invalid number. Try again and do not forget to use the correct PIN number and terminate the command with a full stop (dot). One may also see the network error code (3 long flashes) if the any of the programmed phone numbers are

The test message works but messages sent to the master phone number (phone 1) are not received Read More »

The “Stats” command returns a message to say the signal is weak

The command estimates whether cellular coverage is acceptable. If messages are not sent or received reliably this may be due to: Poor connectivity to the cell tower, possibly due to range or terrain. SMS Lite antenna is obscured or enclosed diminishing receive signal strength. Antenna and cables are insecure and have been damaged. The antenna

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